Support & Contact

Need help, found a bug, or want to reach the team? We're here for you. The fastest way to get support is through our Discord community.

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Open a Support Ticket on Discord

Our Discord server is the home of the Beyond the Sky Gate community and our official support channel. Join the server and use the #support / ticket channel to create a ticket — our team and community helpers will assist you.

Join our Discord & Open a Ticket

Tip: When opening a ticket, include your platform, a description of the issue, and screenshots if possible — it helps us help you faster.

Other Ways to Reach Us

General & Support

support@beyondtheskygate.com

Press & Business

press@beyondtheskygate.com

Privacy & Data (GDPR)

privacy@beyondtheskygate.com

For data access or deletion requests, see our Data Deletion page.

Frequently Asked Questions

Which platforms is the game on?

Beyond the Sky Gate is coming to PC via Steam and the Epic Games Store. Wishlist and follow from the home page.

How do I request deletion of my data?

Use our Data Deletion Request form, or email our privacy team. See the Privacy Policy for details.

How do I report a bug?

Open a ticket on our Discord (above) or email support. Please include steps to reproduce and your system details.